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EASY RETURNS
Easy Returns - 7 days returnable*
Cashmere is another name for Pashmina - the finest natural fibre known to humans.
These ultra-light, super soft and warm drapes are made from wool combed from Pashmina goat in 13 -17 microns. Living above snow line 3000 meters above sea level Nature has provided them the comfort and warmth in temperatures far below freezing point . These fibres have the immense potential to keep you cool in summers and warm in winters.
Drape yourself in the immensely beautiful fabric with very soft pastel colours and just adorning them would give you the style statement of elegance and charm.
Our stoles, scarves and shawls are 100% pure Pashmina wool with no acrylic or viscose blends so enjoy the collection of the royalty as a gift to yourself or someone you dearly love and cherish.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at business@mojopanda.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at business@mojopanda.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like Face Masks, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.