Delivery Policy

DELIVERY POLICY

At Mojopanda, our aim is to ship our products in a quick, safe and inexpensive manner. Once we get your order confirmation and payments, we process your order within 3 business days for shipping. All our products are delivered by reputed couriers.

 

Delivery Charges, general

 

Mojopanda provides free delivery across India, except for the following cases:

  • For Furniture and Lightning delivery, please see the delivery charges in the following section
  • For Orders below Rs. 500/-, shipping charges of Rs. 100/- is applicable

 

Delivery Charges for Furniture and Lightning Delivery

 

  • For Products less than Rs. 2500/-, delivery charges are Rs. 100/-
  • For Products between Rs. 2500/- and Rs. 10,000/-, delivery charges are Rs. 250/-
  • For Products other than Furniture greater than Rs. 10,000/-, Free
  • For Furniture greater that Rs. 10,000/-, delivery charges would be quoted on case to case basis

 

The delivery charges are based on the selling price at mojopanda.co.in and will not change on application of discount coupons.

 

Time for Delivery

 

Delivery may take up to 15-20 business days from the day you received the order confirmation. Your order status is updated via emails at every milestone. If you are having trouble getting the emails or if you have not received any updates, please contact our Customer Care Team at +91-99996 80224 (10 AM – 7 PM) or drop us an email at customercare@mojopanda.co.in

An email and sms is sent to you after the order is shipped that contains the tracking number and the delivery service provider. Type the tracking number in the tracking section on the website of the service provider. The order status would provide detailed information on your package. If, for any reason, our shipping partner cannot reach you, we will provide you with the instructions to collect the product(s) directly from our shipping partner. In these situations, mojopanda.co.in reserves the right to cancel the sale contract, in which case, we will fully refund you the amount.

 

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